MASSOLIT subscriptions automatically renew two months prior to the end date of your current subscription period.
For example, if your subscription expires on 31st August then your renewal will be confirmed and invoiced on 1st July (or the first working day of the month).
Example subscription cycle:
Subscription start: 1 Sept 2015
Subscription renewal notice: 1 June 2016 (30-day opt-out period starts)
Subscription renewal confirmation: 1 July 2016
Renewal payment due: 1 August 2016
Subscription restarts: 1 Sept 2016
We will send the primary contact and finance contact a reminder 30 days prior to your renewal being confirmed, giving you the opportunity to review your subscription and make changes as necessary. If you wish to opt out of your auto-renewal, please contact us prior to your confirmation date so that we do not issue you an invoice.
We use this automated process to ensure there is no break in your access to MASSOLIT, however, we are happy to work with your finance department should there be any issues or protocols that affect your ability to automatically renew each year.