Every school subscription requires a primary contact. By default, we will make the user who orders a subscription the primary contact.
Primary contacts are sent all critical communications from the MASSOLIT team, including invoices, feature announcements and new content releases. (Invoices are also sent to finance contacts)
Your account can have multiple primary contacts – Admin users can assign other users to be a primary contact via the User Manager, or you can contact us and we will update a user for you.
Please note: it is very important that you update your account if a primary contact leaves your school or college. If important info (e.g. renewal notification) or an invoice goes to the wrong contact, it might result in loss of access to your subscription.